All commission work is completed by hand in which the copyright of the original digital artwork will be shared by both artist and purchaser. This allowing artwork to be used for advertising purposes. Due to the high numbers of man-hours implicit in nature of the work please allow up to 2 - 12 weeks or 3 calendar months, before receiving your goods. We aim to dispatch the work when all pieces are completed. If multiple commission orders are placed, please specify if you wish to have each piece sent on completion or once all work is finished. Please note that timescales will be longer if you have ordered more than once commission piece.
The copyright in the artwork rests with the artist. Unless agreed otherwise, James Potts will use a copy of the work to promote this business by, for example, displaying a print in an exhibition or by exhibiting the work on his website. This agreement is implicit in the contract and the cost of the work makes allowance for it. It can be negotiated out of the contract at any time before delivery of the work.
Full payment must be received before prints are sent and no order will be dispatched under any circumstances until payment has been cleared. All prints are sent in postal tubes and are sent Royal Mail 2nd class at a cost of £3.50 and if sent internationally, at a charge of £5.50.
Commission orders require a non-refundable 25% deposit before work starts to secure the order. This deposit is required only once work starts on the commission print. Again, these items are sent Royal Mail 2nd class or alternative if sent internationally.
Payment can be made via PayPal, cheque or bank transfer. Cheques should be made payable to James Potts and sent to the address attached to the invoice. On the reverse of the cheque, please mark with a description of the print ordered. Royal Mail Special Delivery is available upon request for an extra charge.